Online tickets

Terms and conditions for online tickets

1Tickets are non-refundable. No refunds will be given once tickets are issued. The Association cannot be held responsible for any tickets which are lost or stolen. The Association reserves the right to cancel ticket bookings which it reasonably suspects to have been made fraudulently.
2In the unlikely event of the Rally being cancelled, refunds of ticket price only at discretion of the Assocation's Rally Committee.
3The management reserves the right to refuse admission. The management may on occasions have to conduct security searches to ensure the safety of the patrons.
4If a ticket is re-sold or transferred for profit or commercial gain by anyone other than the Association it may be voided and the holder may be refused access to the Rally site.
5Age ranges for tickets as follows:
"Adult" - aged 16 to 64 years inclusive.
"Senior Citizen" - aged 65 years or more.
6Up to four children - aged 0 to 15 years inclusive admitted free if accompanied by a adult or senior citizen ticket holder.
7If the Rally is rescheduled, ticket holders will be offered tickets to the rescheduled event, equivalent to the face value of the ticket.
8All of these terms and conditions are governed by English Law.
9The ticket holder must comply with all relevant statutes and safety announcements whilst on the Rally site.
10Breach of any of these conditions or any unacceptable behaviour likely to cause damage, nuisance or injury shall enable the Association to deny access to the Rally site.
11Advance ticket holders may attend both days of the Rally at no extra cost (providing still wearing an intact and valid wristband).
12The online ticket process will be available from Spring 2017 until 10am on 1 August 2017. Any online transactions after 10am on 1 August 2017 may not be processed. Purchasers are required to print a paper copy of their online ticket and to bring the paper copy to the Rally Gate for validation.

Privacy policy

The West Somerset Railway Association is committed to protecting your privacy. We value our visitors and endeavour to create an enjoyable and safe shopping experience when visiting our website.

West Somerset Railway Association. Company Limited by Guarantee No. 2968284 Registered Charity No. 1041901

This privacy policy sets out how we use and protect any information that you give when you use this website. We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Information collected by our website

For the purpose of making an enquiring or placing an order, our website may collect the following information. Your name and appropriate contact information including email address, address, preferences and interests.

We require this information to understand your needs for the product(s)/service(s) you have requested. Your information may also be stored for internal record keeping. We may use the information to improve our products and services. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee may be payable. If you would like a copy of the information held on you please write to or email us.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Website Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Payment Security We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. We will never store your credit/debit card information on our website. All electronic transactions you make to or receive from us will be encrypted and will be transferred and processed by RomanCart. Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. You are responsible for keeping your user details confidential.

External Links

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Cookies policy

What is a cookie?

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you consent, the file is added. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.

Consent

Upon your first visit to our website, you may have noticed our banner alerting you to the use of cookies by our website. In compliance with the 2011 EU Cookie Law, our website operates on an 'Implied Consent' basis. This means that we will assume that you have opted-in for our website to deploy cookies until you choose to deactivate them within your browser settings or via the instructions below. By default, the majority of popular web browsers automatically permit websites to deploy cookies onto your device. Below you can learn more about the specific cookies deployed by our website, and how they can be disabled. For more information on the EU Cookie Law in the UK, we recommend visiting the Information Commissioner's Office (ICO) website where you can find the latest information, guidelines and advice on the EU Cookie Law.

Cookies used by this website

Cookie Consent Check - As mentioned above, upon your first visit our website displays a banner at the top of the page alerting you about cookies being deployed by our website. In order for our website to remember your choice of opting-in, we store an anonymous cookie to remove the alert banner for 14 days. To prevent this cookie being stored, simply do not accept and close the alert. If you have already accepted the alert and you wish to remove the cookie, please clear your cookies within your browser settings.

Online Ticketing - our online ticketing processes are provided by our ecommerce partners RomanCart which in general require the use of several essential cookies for the website to function correctly. A comprehensive list of the cookies RomanCart may use are detailed in the table below.

Actual cookies deployed

Name: complianceCookie
Origin: This website
Description: Remembers your consent to use of cookies.
Expires: After 14 days.
Name: ROC_CallCart
Origin: www.romancart.com
Description: Holds current shopping cart information.
Expires: When session closed.
Name: ASPSESSIONIDASCARADR
Origin: www.romancart.com
Description: Holds current checkout information.
Expires: When session closed.

How to disable cookies

Most modern browsers allow you to control your cookie settings for all websites that you browse. You can disable cookie deployment completely by editing your browser settings, however in doing this you may be limiting the functionality that is displayed on our website.